Frequently Asked Questions
Everything you need to know about Deimos Art
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental US, while international orders may take 10-21 business days depending on customs.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it in its original condition for a full refund or exchange.
Are the art pieces framed or unframed?
Most of our prints are sold unframed to allow you to choose a style that fits your decor, but we do offer premium framing options for select collections.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer custom commissions?
Yes, our artists are available for custom requests. Please contact our support team with your vision, and we will provide a quote and timeline.